Accessibility Statement for Yeovil Town Council website

This accessibility statement applies to www.yeovil.gov.uk.

This website is run by Yeovil Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts (where supported by your browser)
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also aimed to make website text as simple as possible to understand.

AbilityNet provides advice on making your device easier to use if you have a disability.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Yeovil Town Council's website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

How accessible this website is

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below. [yeovil.gov.uk]

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Some PDFs and Word documents (e.g. meeting agendas, minutes and reports) are not fully accessible to screen reader users
  • Some images may not have appropriate alternative text, particularly where content has been uploaded from external sources
  • Some pages may not provide full control over text spacing or presentation settings
  • Some content may not meet colour contrast or structural requirements

These issues fail WCAG 2.1 success criteria including:

  • 1.1.1 Non-text Content (missing alternative text)
  • 1.3.1 Info and Relationships (document structure)
  • 1.4.3 Contrast (Minimum)
  • 1.4.12 Text Spacing

Disproportionate burden

At present, Yeovil Town Council considers that fixing all historic documents (such as archived agendas and minutes published before accessibility regulations came into force) would represent a disproportionate burden due to:

  • The volume of legacy documents
  • The resource required to remediate them
  • The limited ongoing use of older archived materials

However, where documents are required for active use or upon request, accessible alternatives will be provided.

Content not within the scope of the accessibility regulations

  • PDFs or other documents published before 23 September 2018, unless essential to providing a service
  • Third-party content, where the Council does not have control over its accessibility [yeovil.gov.uk]

What we are doing to improve accessibility

We are committed to improving accessibility by:

  • Ensuring all new content meets accessibility standards where possible
  • Reviewing published content and prioritising high-use documents for remediation
  • Providing training and guidance to staff responsible for website content
  • Monitoring accessibility through user feedback and periodic review

Feedback and contact information

If you need information on this website in a different format (such as accessible PDF, large print, easy read, audio recording or braille), please contact us:

  • Email: [email protected]
  • Telephone: 01935 382424
  • Address: The Town House, 19 Union Street, Yeovil, BA20 1PQ

We will consider your request and aim to respond within 5 working days. [yeovil.gov.uk]

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact us using the details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you are not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Yeovil Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with WCAG 2.1 AA, due to the issues listed above. [yeovil.gov.uk]

Preparation of this accessibility statement

This statement was:

  • Originally prepared on: 7th February 2022 [yeovil.gov.uk]
  • Last reviewed on: 29th April 2026

The statement was prepared using a combination of:

  • Self-assessment
  • Review of website content and structure
  • Reference to the W3C Accessibility Statement Generator

Review cycle

This statement will be reviewed annually, or sooner if substantial changes are made to the website.